Thursday, March 25, 2010 - North Broward Medical Center Honored with Best Practice Partner Award from C&A

Deerfield Beach, FL - Broward Health North Broward Medical Center was recently awarded a “Best Practice Partner Award” for its Joint Replacement Center from Courtemanche & Associates (C&A), a national healthcare consulting firm. North Broward Medical Center will be recognized at C&A’s annual conference, “Partnering for Patient Centered Care,” held in Baltimore, Maryland, in April.  

“I am so proud of everyone involved with our Joint Replacement Program,” said Pauline Grant, CEO of North Broward Medical Center. “Their hard work and dedication has resulted in incredible patient outcomes and we are honored to receive this recognition.”

The winning initiatives were selected based on their ability to demonstrate a direct impact on patient care through the many facets of the patient-centered care model including involvement of leadership, collective and collaborative decision-making, financial stewardship and clinical quality and outcomes.

North Broward Medical Center was chosen for this award based on the creation of a comprehensive Joint Replacement Center, using a multi-disciplinary approach to achieve success.  The program includes both pre-operative and discharge classes, a Clubhouse for group meals and therapy and reunion lunches. Results included an increase in the percent of patients discharged home, decrease in a length of stay, increase in customer service and an increase in compliance with surgical care core measures.

The Joint Replacement Center at North Broward Medical Center features private patient rooms, family centered patient education and the latest advances in joint replacement surgery. The center is certified by the Joint Commission for hip and knee replacement, the first and only hospital in Broward County to achieve this prestigious certification.  To earn this distinction, the program underwent extensive, announced, on-site evaluations by a team of Joint Commission reviewers. The program was evaluated for its processes, the ability to evaluate and improve care and thorough interviews with patients and staff.

The Joint Replacement Center team includes highly trained orthopedic surgeons, a medical director, anesthesiologists, pharmacists, RNs and patient care technicians, a clinical nurse specialist, physical therapists/aides, orthopedic technicians, nutritionists, surgical and perioperative team members, case managers and a program coordinator. The staff works with patients in a structured recovery program, including pre-operative and post-operative patient education, with an emphasis on pain control. There is also individual physical therapy with the inclusion of “coaches” in the patients’ daily routines.

Courtemanche & Associates is founded on the belief that healthcare organizations strive to provide safe, high quality care and reduce the inherent risk in the provision of healthcare through evidence-based practice, awareness, and attention to accreditation standards and regulatory compliance. C&A partners with healthcare organizations to simplify achievement of regulatory compliance, enhance patient care, foster a culture of safety and improve efficiencies and productivity. For more information, visit

Broward Health, providing service for more than 50 years, is a nationally recognized system offering world class health care services to our neighbors in South Florida. One of the 10 largest public health systems in the nation, Broward Health includes Broward General Medical Center, North Broward Medical Center, Imperial Point Medical Center, Coral Springs Medical Center, Chris Evert Children’s Hospital, Broward Health Weston and more than 30 facilities of the Community Health Services and Broward Health Physician Group. For more information visit