Emergency Department Process

Emergency Department Process

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Take the First Aid/Emergency Quiz

Test your knowledge of first aid by taking this quiz.

1. If you need to call 911 in an emergency, what should you tell the dispatcher?
2. Which medical professional(s) are you likely to find in a hospital emergency department?
3. One way to prepare for an emergency is to keep a list of important phone numbers near your phone. Which of these numbers should be included on the list?
4. In which situation(s) should you call an ambulance instead of driving to the hospital emergency department?
5. As a nonmedical person, how often should you take a refresher course on CPR?
6. Which of these should your home first aid kit include?
7. If blood is spurting from a wound, what should you do?
8. The victim has pale or bluish skin color, cold skin, and dull or sunken eyes. These are symptoms of which medical emergency?
9. What should you put on a minor (first-degree) burn?

In an Emergency Department, physicians and staff carry the responsibility to treat the most critical ill patients first. Upon arrival, a triage nurse will assess your medical need and assign a priority based on national standards. Your nurse will monitor you while you are in the waiting room.  Please do not eat or drink unless it has been cleared by your nurse. 

When a bed is available, you will be examined by a physician.  The physician may order a test, which will affect the length of time you need to remain in the Emergency Department. If you need anything or have any questions please consult the nurse assigned to you.  Once all tests are completed and reviewed, the physician will decide whether  hospital admission or discharge is appropriate.

Visitor and Family Information

The staff will make every attempt to keep you and your family informed throughout your visit.  Due to limited space, and to protect the privacy of all patients, please adhere to the visitation policy of one visitor at a time.  During extreme emergencies, all visitors may be asked to wait in the waiting room.

Below are a few frequently asked questions.

Q. Will I be given a name of a follow-up physician?
A. You will be given the name of a physician from our staff or be directed to a Broward Health facility.  If you have an HMO plan, contact your primary care physician for further care.  If you are here for a work-related injury, contact your employer for follow up with their workman’s compensation provider   

Q. Can I get copies of my medical records?
A. You may obtain a copy from the Health Information Management department after signing a release

Q. How do I get copies of my x-rays?
A. You may obtain a copy from the radiology department by calling 954-344-3288

Q. Can I get a school or work release?
A. Your nurse can give you a note for missed time, including that day’s visit and any additional days that the physician feels you need to rest. For extended time, obtain a note from your primary care physician.

Q. Where can I get my prescriptions filled?
A. Prescriptions can be filled at any local pharmacy.  If you are a “STAR Card” holder, you may get your prescriptions filled at either Pompano Adult Primary Care Center or Seventh Avenue Family Health Center.

Q. I don't have any insurance. Will you still treat me?
A. Yes. Financial counselors are available upon request to assist you with your financial concerns.

Q. If I’ve been waiting a long time, can I leave the Emergency Department?
A. You have the legal right to do this, however we strongly discourage it.  This could be a serious, life-threatening decision that you shouldn’t make out of frustration.  If you still want to leave, please discuss your decision with the triage nurse who will give you a “Refusal of Treatment” form to sign.

If you have any concerns or questions during your stay, do not hesitate to contact your nurse or physician. For more information about our services or a free physician referral, call the Broward Health Line at 954-759-7400.