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Tuesday, August 17, 2010 - Imperial Point Medical Center Named One of America’s Most Customer-Friendly Hospitals

Hospital of Choice AwardFort Lauderdale, FL - Broward Health Imperial Point Medical Center (IPMC) is one of 100 hospitals in the nation, and the only hospital in Florida, to earn the Hospital of Choice Award by The American Alliance of Healthcare Providers (AAHCP) for summer 2010.  The Hospital of Choice Awards were designed by the AAHCP to recognize hospitals that go beyond their walls in pursuit of excellence and quality care – hospitals that have developed a collaborative relationship with physicians and healthcare organizations in the community.

"We are pleased that the American Alliance of Healthcare Providers has recognized the clinical excellence, patient and physician satisfaction, and community commitment of Imperial Point Medical Center," said Calvin Glidewell, Chief Executive Officer at IPMC. “We are proud of the high quality, compassionate care that is provided by our dedicated physicians, nurses, and staff to our community….that’s what we call the Imperial Treatment.”

America's Choice Hospitals for 2010 were rated on the Association’s 10-point criteria in Professional Ethics, Standards of Conduct, Patient's Rights, Performance Management, Staff Development, and Communication Systems.

“The hospitals selected for this honor must display a remarkable affinity toward quality care, customer satisfaction and community service,” explains AAHCP President R. Vincent Parr. “In short, we recognize hospitals that care about all their customers.”

The American Alliance of Healthcare Providers is a non-profit corporation headquartered in Alexandria, Virginia.  AAHCP was founded in 1992 as the Eagle Club in Richmond, Virginia, with a group of 32 practitioners and healthcare managers.  The Association was established to find practical, effective, and efficient ways to improve patient care in the American healthcare system by building systems of improvement that will help identify, measure, and monitor key indicators necessary for quality healthcare. 

Broward Health, providing service for more than 50 years, is a nationally recognized system offering world class health care services to our neighbors in South Florida. One of the five largest public health systems in the nation, Broward Health includes Broward General Medical Center, North Broward Medical Center, Imperial Point Medical Center, Coral Springs Medical Center, Chris Evert Children’s Hospital, Broward Health Weston and more than 30 facilities of the Community Health Services and Broward Health Physician Group. For more information visit www.BrowardHealth.org.