Friday, June 10, 2011 - Broward Health Imperial Point Medical Center Acquires New On-Demand Patient Education System

Fort Lauderdale, FL - Imperial Point Medical Center (IPMC) has acquired the Telephone Initiated Guided Response (TIGR) Patient Education System. TIGR is an interactive patient education system featuring video-on-demand access to a library of health-related educational videos.

“The TIGR system is a great tool for nurses to use to help educate their patients,” said Imperial Point Medical Center’s CNO, Mark Sprada. “Patient education is an important part of nursing and having a tool that can adapt to different learning styles will improve patient understanding and compliance with treatment - which should lead to better outcomes.”

Each patient room at IPMC is equipped with a flat screen television and a telephone - the main tools needed to operate TIGR. When a patient turns on their television, the welcome screen for TIGR is displayed. Patients can either watch regular cable or be guided through the automated TIGR system. Patients and staff members can also use the telephone to order these educational videos.

“I’ve learned a lot about my condition just from watching the videos,” said Chavon Heath, one of the first patients to use the new system. “Now that I know what to do, I’m not worried about leaving the hospital. I have the tools to help me.”

Nurses can customize videos based on a patient’s medical needs and/or treatment plans. For example, a diabetic patient would view educational programs tailored to managing and caring for diabetes. On completion of the video, patients have the option to take a short quiz. Results are then kept in the patient’s chart for follow-up by nursing staff.

This program is extra special because it was partially funded by hospital employees through Broward Health’s Employee Giving campaign. Rather than choose an initiative to directly benefit employees, Imperial Point’s employees chose to fund a program that would benefit their patients. “I was proud to learn of our employees’ decision to allocate these funds to the TIGR system,” said Calvin Glidewell, Imperial Point Medical Center’s CEO. “It says so much about our culture and the dedication of our team to their patients.”

Broward Health, providing service for more than 50 years, is a nationally recognized system offering world class health care services to our neighbors in South Florida. One of the 10 largest public health systems in the nation, Broward Health includes Imperial Point Medical Center, Broward General Medical Center, North Broward Medical Center, Coral Springs Medical Center, Chris Evert Children’s Hospital, Broward Health Weston and more than 30 facilities of the Community Health Services and Broward Health Physician Group. For more information, visit

An example of what a patient sees on the main screen of the television in their room when TIGR is activated.