What is your name and title?
Lisa Vieira, RN, BSN, LHRM. Administrative Supervisor in Nursing Administration.
How long have you worked at Broward Health?
Describe your typical work day.
My typical work day begins with a hand-off of the previous day's activities from my peers. This is followed by preparation and presentation of a status update of the past 24 hours of the facility's daily operational events. Then, we do facility-wide rounding with a purpose to role model Broward Health’s mission and values. This includes supporting all team members in identifying needs and issues, developing and building relationships, meeting with patients and families, lending a listening ear and helping hand, giving copious hugs with empathy, offering encouragement and solutions where viable, mopping a tear along the way (including a few of my own) and petting a furry friend as we cannot forget the value they bring to our daily mission.
What motivates you to come to work each day?
The organization, team and the community we serve. It is refreshing to work with people who listen, are open to discussing and finding solutions, encourage participation and innovation, and understand that there may be times we disagree, but place our service to our community at the forefront of all we do.
I live in Broward County, and being here has highlighted the plight of the homeless and mental health population compounded by the substance use challenges. Within the remit of my role and as a caring human being, anything I can do to bring light and hope into someone else's life, if it's a single person each day, is well worth the effort. I encourage everyone to reach out to a neighbor or someone in the community to offer help, even if it's a few kind words. Supporting the Broward Health Foundation in their mission to heal and maintain a healthy and safe community for future generations to come is also a priority.
How does your job contribute to Broward Health's mission of delivering quality, compassionate care?
Simply expressed, the administrative supervisors are the ambassadors and facilitators that ensure daily operations run smoothly through risk mitigation, problem solving and supporting the team to meet the needs of all our stakeholders.
What advice would you give to a new employee just starting their career in healthcare?
Ask many questions as learning is a lifelong journey. Read and keep abreast with current issues in healthcare. Be open to many and new experiences in order to find your true passion. Don't be afraid to fail as from failure we learn and gain success in the future.
How do you like to relax?
Listening to music, reading, travelling, gardening, cooking and baking.
What are you most proud of personally or professionally?
Personally, I am proud of my husband, who is my rock and greatest supporter, and our children.
Professionally, a 30-year career in many professional roles where I have never compromised my standards for anyone or anything.
What is on your music playlist?
Andrea Bocelli, Andrew Lloyd Webber, Josh Groban, Transiberian orchestra, Michael Buble, Jon Bon Jovi, Guns ‘N’ Roses, Celine Dion, Michael Bolton, Luther Vandross, Pink, Whitney Houston, Earth, wind and Fire, Diana Ross, Aretha Franklin, Coldplay
If you could have dinner with anyone in the world, alive or dead, who would it be and why
President Barack Obama and his family because they represent integrity, decency and dignity.