Effective Ways to Resolve Conflict

Effective Ways to Resolve Conflict

Wednesday Jan. 16, 2019
Effective Ways to Resolve Conflict

This time of year, everyone wants to get healthier and fit and find better ways to withstand challenges. How about setting a goal to effectively face conflict and resolve disagreements with your loved ones? Here are some good tips to follow:

Practice positive speaking. Be clear about what you need and expect from others. Be open about your own feelings, thoughts and experiences.

Listen! And pay attention to the non-verbal expressions of intense feelings.

Adopt a win-win approach. Think, “we are all on the same team—everyone will benefit.”

Take baby steps. Resolve the small problems before going on to more difficult issues.

Get to the negotiation phase quickly. Once you have aired intense feelings, negotiate a solution — where the discussion is summarized and everyone agrees to the changes.


Source: Broward Health Employee Assistance Program


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