What to Expect at the Hospital

HOW DO I KNOW OTHER VISITORS OR EVEN STAFF ARE NOT ILL?

Anyone entering a Broward Health hospital will be asked COVID-19 screening questions and will receive a temperature check with a no-contact forehead thermometer. Anyone with a temperature of 100 degrees or more will be redirected to a separate area. This is a standard safety procedure for all patients and employees that we conduct every time someone enters one of our locations.

CAN I VISIT SOMEONE IN THE HOSPITAL?

As our community reopens and we accommodate more elective procedures, the safety of our patients, employees and guests remains our top priority. Effective immediately, our visitation policy is revised with enhancements designed to protect our caregivers and the community we serve:

  • One visitor for a one hour period between the hours of 8 a.m. - 10:30 a.m or 5 p.m. - 7:30 p.m., seven days a week.
  • Emergency Department patients may have one visitor.
  • Outpatient Surgery patients may have one visitor for the duration (pre-op, surgery and recovery) of their visit.
  • COVID-19 positive patients may not have in-person visitors, and they are encouraged to use video technology to safely enjoy virtual visits with loved ones.
  • As always, all guests will be greeted and registered at the security desk prior to visiting any patients. In addition, they will be asked our standard screening questions and have their temperatures taken.
  • After screening, visitors will be instructed to proceed directly to their unit destination to prevent wandering. They will be reminded to perform hand hygiene when they arrive at their destination and frequently during their visit.
  • Visitors should bring a face covering from home and wear it all times at any Broward Health facility. Visitors who arrive without a face covering will be provided a face mask. They will also be instructed that if they must touch or adjust their face covering, they should perform hand hygiene immediately before and after.
  • In adherence to Centers for Disease Control and Prevention guidelines, visitors will be asked to practice social distancing of six feet away from others in addition to wearing a mask.
  • We are asking visitors who are experiencing cold or flu symptoms to defer their visits.
  • The current exceptions for pediatric, maternity and end of life patients will remain the same.
  • Cafeterias remain closed to our guests. 

IS THERE SOCIAL DISTANCING IN THE WAITING ROOMS?

Registration and waiting areas may be redesigned to reflect social distancing standards.

DO I HAVE TO WEAR A MASK?

For the protection of our patients and caregivers, all those entering a Broward Health location must wear a face covering. Patients arriving for their appointments are asked to wear a mask from home. Patients who don’t have a mask should arrive with a mouth and nose covering and will be provided with a mask.

DOES THE STAFF AT BROWARD HEALTH WEAR MASKS?

All healthcare workers in Broward Health hospitals, clinics and physician offices wear masks regardless of their role within the facility. Our screening measures and dedicated Employee Health Department ensure all staff are healthy.

IS THERE VALET PARKING?

Valet service has been suspended as an additional safety measure. We ask that patients please arrive early and self-park.