Privacy
Learn about your rights and responsibilities as a patient of Broward Health, including HIPAA and how they help keep you safe during treatment.
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888-511-1370
Why HIPAA Matters
HIPAA (Health Insurance Portability and Accountability Act) is essential for protecting your privacy, security and rights regarding your health information. It ensures that your health data remains private, secure and under your control.
- Privacy Protection: HIPAA ensures that your health information stays private. Only certain people can access it, and only for the right reasons.
- Security Measures: Broward Health takes necessary steps to protect your information from being lost or stolen.
- Patient Rights: You have specific rights over your health information, including the right to get a copy of your records.
- Breach Notification: If your information is accessed or shared without proper authorization, or if it is lost, we will notify you immediately.
How We Use and Share Your Information
We use and share your health information for essential purposes, including:
- Treatment: To provide and coordinate your healthcare services.
- Payment: To bill and process payments for your care.
- Healthcare Operations: To maintain and improve our health system’s quality and efficiency.
In certain situations, we may use or disclose your information without your explicit permission as permitted by law. For a full explanation of how your information may be used, please review our Notice of Privacy Practices.
Your Patient Rights
As a patient at Broward Health, you have specific rights regarding your health information (PHI). These rights include:
Your health information may be used or shared for purposes such as:- Request a Copy: You may ask for a copy of your health records.
- Request Corrections: You can ask us to correct any errors in your records.
- Limit Sharing: You may request limitations on how your information is shared.
- Request a Report: You can ask for a report of when and why your information was shared.
If you believe your privacy rights have been violated, contact our Privacy Office at:
- Phone: 954-473-7500 or toll-free at 855-209-5295.
- Email: [email protected]
How to Access Your Medical Records
You have the right to access your health records. Here’s how you can get them:
MyChart:
- Access your health information with MyChart. Log in to securely manage your care, connect with providers and schedule appointments anytime, anywhere.
Medical Records Requests:
- Request a copy of your records from the Medical Records Department. You can fill out a request form online or submit a paper form by mail.
Physician Offices:
- For records from a doctor’s office, please contact them directly.
Why Compliance is Important for Your Care
Compliance helps Broward Health follow healthcare laws and regulations, ensuring the safety and quality of your care. It also helps ensure that your information is handled according to the highest standards.
Reporting Privacy Concerns
If you have concerns about privacy or believe your information has been mishandled, we want to hear from you. There are several ways to report concerns:
- Call our Hotline: 1-888-511-1370 (available 24/7)
- Online Report: Submit an Online Report
- Email: [email protected]
Contact Our Compliance Experts
If you have any concerns about your care, we want to hear from you. You can submit a report 24/7, online or by phone.
